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Right Decision Service newsletter: April 2024

Welcome to the Right Decision Service (RDS) newsletter for April 2024. 

Issues with RDS and Umbraco access

Tactuum has been working hard to address the issues experienced during the last week. They have identified a series of three mitigation measures and put the first of these in place on Friday 3rd May.  If this does not resolve the problems, the second mitigation will be actioned, and then the third if necessary.

Please keep a lookout for any slowing down of the system or getting locked out. Please email myself, mbuchner@tactuum.com and onivarova@tactuum.com if you experience any problems, and also please raise an urgent support ticket via the Support Portal.

Thank you for your patience and understanding while we achieve a full resolution.

Promotion and communication resources

A rotating carousel presenting some of the key RDS tools and capabilities, and an editable slideset, are now available in the Resources for RDS providers section of the Learning and Support toolkit.

Redesign and improvements to RDS

The redesign of RDS Search and Browse is still on-track for delivery by mid-June 2024. We then plan to have a 3-week user acceptance testing phase before release to live. All editors and toolkit owners on this mailing list will be invited to participate in the UAT.

The archiving and version control functionality is also progressing well and we will advise on timescales for user acceptance testing shortly.

Tactuum is also progressing with the deep linking to individual toolkits within the mobile RDS app. There are several unknowns around the time and effort required for this work, which will only become clear as the work progresses. So we need to be careful to protect budget for this purpose.

New feature requests

These have all been compiled and effort estimated. Once the redesign work is complete, these will be prioritised in line with the remaining budget. We expect this to take place around late June.

Evaluation

Many thanks to those of you completed the value and impact survey we distributed in February. Here are some key findings from the 65 responses we received.

Figure 1: Impact of RDS on direct delivery of care

Key figures

  • 93% say that RDS has improved evidence-informed practice (high impact 62%; some impact 31%)
  • 91% report that RDS has improved consistency in practice (high impact 65%, some impact 26%)
  • 85% say that RDS has improved patient safety (high impact 59%, some impact 26%)
  • Although shared decision-making tools are only a recent addition to RDS, and only represent a small proportion of the current toolset, 85% of respondents still said that RDS had delivered impact in this area (53% high impact, 32% some impact.) 92% anticipate that RDS will deliver impact on shared decision-making in future and 85% believe it will improve delivery of personalised care in future.

Figure 2 shows RDS impact to date on delivery of health and care services

 

Key figures

These data show how RDS is already contributing to NHS reform priorities and supporting delivery of more sustainable care.

Saving time and money

  • RDS clearly has a strong impact on saving practitioner time, with 90% of respondents reporting that this is the case. 65% say it has a high impact; 25% say it has some impact on time-saving.
  • It supports devolved decision-making across the multi-professional team (85% of respondents)
  • 76% of respondents confirm that it saves money compared, for example, to investing in commercial apps (54% high impact; 22% some impact.)
  • 72% believe it has impacted already on saving money and reducing waste in the way services are delivered – e.g. reducing costs of referral management, prescribing, admissions.

Quality assurance and governance

  • RDS leads are clear that RDS has improved local governance of guidelines, with 87% confirming that this is the case. (62% high impact; 25% some impact.)

Service innovation and workforce development

  • RDS is a major driver for service innovation and improvement (83% of respondents) and has impacted significantly on workforce knowledge and skills (92% of respondents – 66% high impact; 26% some impact).

New toolkits

A few examples of toolkits published to live in the last month:

Toolkits in development

Some of the toolkits the RDS team is currently working on:

  • SARCS (Sexual Assault Response Coordination Service)
  • Staffing method framework – Care Inspectorate.
  • SIGN 171 - Diabetes in pregnancy
  • SIGN 158 – British Guideline on Management of Asthma. Selected sections will be incorporated into the RDS, and complemented by a new chronic asthma pathway being developed by SIGN, British Thoracic Society and NICE.
  • Clinical pathways from NHS Fife and NHS Lanarkshire

Please contact his.decisionsupport@nhs.scot if you would like to learn more about a toolkit. The RDS team will put you in touch with the relevant toolkit lead.

Quality audit of RDS toolkits

Thanks to all of you who have responded to the retrospective quality audit survey and to the follow up questions.  We still have some following up to do, and to work with owners of a further 23 toolkits to complete responses. An interim report is being presented to the HIS Quality and Performance Committee.

Implementation projects

Eight clinical services and two public library services are undertaking tests of change to implement the Being a partner in my care app. This app aims to support patients and the public to become active participants in Realistic Medicine. It has a strong focus on personalised, person-centred care and a library of shared decision aids, as well as simple explanations and videoclips to help the public to understand the aims of Realistic Medicine.  The tests of change will inform guidance and an implementation model around wider adoption and spread of the app.

With kind regards

Right Decision Service team

Healthcare Improvement Scotland

Latent phase labour (409)

Warning
Please report any inaccuracies or issues with this guideline using our online form

Introduction

Managing the latent phase of labour is without doubt a challenging time for both women and midwives’ alike. Whilst we know that labour happens in stages it is important to remember that there is no such thing as a typical labour or birth – each woman’s experience will be individual and different as will their plan of care. The requirement of support for each woman throughout the latent phase will inevitably be unique and require a person centred, holistic approach.

NICE (2014) defines the latent phase of labour as - a period of time, not necessarily continuous, when there are painful contractions with cervical change. Including cervical effacement and dilatation up to 4 cm.

Most often the first episode of care in early labour will be sought from Triage/Maternity Assessment, whereby women are seeking support and advice via telephone. In this instance communication is key. The RCOG identified a recommendation in their Safer Childbirth (2007) publication, whereby there is a need to improve communication between healthcare professionals and women. Each care provider should foster a team approach based upon mutual respect, a shared philosophy of care and transparent lines of communication.

Midwives are tasked with disseminating large volumes of information to women they care for. The process of education and information sharing, aids women’s decision making, increases their confidence and ultimately enables them to feel empowered. Maxwell (2019) refers to this as “The Midwife Effect”, where midwives have the inherent ability to empower women physically, psychologically and socially. There are 2 defining attributes in the empowerment of women in childbirth - a woman’s belief in herself and a meaningful interconnectedness with carers (Niewehuisze and Warren 2019).

Aim of the Guideline

This guideline is intended to provide a structured support for midwives to assist in supporting women contacting Triage/Maternity Assessment in the latent phase of labour.

Studies report that midwives' attitudes can impact on women. A dismissive or critical attitude can have a negative impact, evoking feelings of fear at home whilst in the latent phase. During initial telephone conversations and face to face contact it is essential for healthcare professionals to be caring and compassionate (Framework for Maternity Services 2016).

Inadequate verbal and written communication is recognised as being the most common root cause of serious errors - both clinically and organisationally. Communication is more effective in teams where there are standard communication structures in place.This is where LATENT can add real value:

Listen Assess Talk Empower Normalise Together

These are the KEY components in communicating critical  information that requires attention  and  action  - thus contributing to effective management with increased patient satisfaction and safety.

Listen - Listen to what the woman is saying. Take a history from her including obstetric, medical and social history. Acknowledge her concerns and rationale for seeking advice. Consider her emotional and psychological needs.

Assess - Use scope of clinical experience to make an appropriate risk assessment. Ask questions to determine clinical condition. Make it a priority where possible to speak with the woman directly, providing safe, effective person centred care.

Talk - Offer the woman your time and the opportunity to talk. Acknowledge and value her feelings and opinions. Offer your support and encouragement. Adopt a person centred approach and give advice that is tailored to meet the needs of each individual. Awareness that there may be barriers to effective communication requiring face to face assessment.

Empower - Offer encouragement and reassurance, identify the woman's physiological and psychological needs. Take a holistic approach and encourage women to take control of their birth experience.

Normalise - Providing there are no additional risk factors and the woman herself feels she is coping and is well supported; encourage her to stay at home. Research shows that fear and anxiety inhibit the labour process and in turn can lead to a cascade of intervention. Therefore, it is important to discuss the benefits of being at home with familiar surroundings.

Together - Collaboratively discuss a plan of care that is both appropriate and acceptable to the woman. Adopt an individualised approach and advise that staff are available to advise and assess at any given interval. Highlight the importance of women making contact if there are any changes to their clinical condition or if they require reassurance.

Risk Assess

Healthcare Safety Investigation Branch (2020) published a National Learning Support Summary whereby some mothers made multiple contacts with maternity triage services. With significant amount of emphasis being spent advising mothers to remain at home, mothers were not being invited into the clinical setting in what was perceived as ‘early labour’, without full assessment of the clinical picture. They frequently interacted with different clinicians each time. Initial documentation was often not adequate to ensure that subsequent clinicians were aware of all the previous information. This hampered clinicians’ decision making, leading them to focus on the issue presented in isolation and not appreciate the cumulative nature of the concerns.

Inviting a woman into Triage/Maternity Assessment should be based upon individual need. There is no validity or clinical rationale that supports a process, where women are only invited into hospital for a face to face assessment in correlation with the number of phone calls they have made.

For some mothers, delaying clinical attendance based on a telephone triage process may prevent them from receiving the care and assessment they needed to support safe management during labour and reduce the risk to their baby. From a thematic HSIB review of investigations, this appeared particularly true for mothers known to have:

  • Group B streptococcus
  • A baby who is small for gestational age
  • A history of reduced/altered fetal movements
  • Women with additional vulnerabilities (BAME, language/communication difficulties, SNIPs etc.)

In all of these situations, early clinical attendance upon signs of labour is important for appropriate care and intervention. Babies who are at increased risk of complications during labour need to be assessed when regular painful unterine activity commences.

Face to Face Assessment

The midwife should undertake a full examination to determine both maternal and fetal wellbeing in relation to the assigned carepathway. The midwife is responsibe for ensuring the minimum level of care is delivered and documented in the Badgernet Smart Assessment form:

  • Maternal observations
  • Urinalysis
  • Abdominal Palpation – fetal presentation/strength/frequency of uterine activity.
  • Auscultation of fetal heart – method of which will be determined by presenting problem, historic care pathway and current risk
  • Pain Assessment – consider the need for (non) pharmacological analgesia. If pharmacological analgesia has been given, complete a medication tab in the BadgerNet
  • Vaginal Examination- determined by clinical assessment.

Any contributing factors that may alter the original pathway of care will require obstetric review +/- further investigations and possible admission to the inpatient ward. An updated care plan and modified risk assesent should be documented in the BadgerNet electronic record.

If after clinical assessment the woman is found to be in the latent phase of labour, with all clinical findings considered normal, requiring minimal dose analgesia (currently 30mg dihydrocodeine) advice should be offered to return home. Studies have shown that hospital admissions in latent phase, subsequently have higher incidences of intervention.

Key factors supporting women in the latent phase of labour who opt to return home:

  • Offer/encourage oral  analgesia  to  a  maximum  of  30mg  dihydrocodeine  in  conjunction  with  regular paracetamol
  • Advice on coping strategies/non pharmacological pain relief
  • Reassurance that events are progressing as normal
  • Provide Patient Information Leaflet
  • Highlight that timeframes to call back are not Labour is unique to each individual who should seek support as they feel necessary
  • Establishing an appropriate social support
  • Encourage light diet, oral fluids and rest where possible

Prolonged Latent Labour

There is no standardised definition for prolonged latent phase. Opinions are polarised in relation to the management. Some believe that it is clinically insignificant, however others consider a possible link and strong assosciaton with subsequent labour abnormalities and high risk outcomes ie. caesarean section.

Malposition may lead to a prolonged latent phase with 10-30% of all babies presenting in the occipito-posterior (OP) position. Prolonged latent phase can be an exhausting and challenging time for women. If any of the following signs and symptoms are evident in a woman who presents:

  • Maternal exhaustion
  • Failure of fetal head to descend into the pelvis
  • Failure of cervical dilatation in the presence of regular uterine activity

Fetal monitoring at regular intervals (currently 6hrly inpatient CTGs on recomendation of senior obstetrician) or earlier if clinical condition indicates. Regular midwifery re assessment should be undertaken in conjunction with this.

If latent phase labour continues in excess of 24hrs, despite appropriate administration of inpatient analgesia, further obstetric review should be sought and consideration given to induction of labour.

Appendix 1: Latent Phase of Labour Algorithms (Green & Red pathways)

Patient Information Leaflet: Latent Phase of Labour

Editorial Information

Last reviewed: 31/12/2021

Next review date: 31/07/2025

Author(s): Gillian McKeown.

Version: 2

Approved By: Obstetrics Clinical Governance Group

Document Id: 409

References

Healthcare Safety Investigation Branch. (2019) [Online]. Available at: https://www.hsib.org.uk/investigations- cases/final-report/ [Accessed 25 January 2020].

Intrapartum care for healthy women and babies Clinical guideline Published: 3 December 2014 www.nice.org.uk/guidance/cg190.

Latent phase of labour guideline Royal Berkshire Hospital. Available :https://www.RoyalBerkshire.nhs.uk

Maxwell, C. (2019). ‘The Midwife Effect’, Public Health England. Available at: https://vivbennett.blog.gov.uk/ [Accessed: 02 February 2021].

Niewehuisze, M and Leahy-Warren, P. (2019) ‘Women’s empowerment in Childbirth and pregnancy. A concept analysis’. Available at: https://sciencedirect.com [Accessed: 18 January 2021].

Framework for Maternity Services (2016) ‘Communication’, Standard 22.

Royal College of Obstetricians and Gynaecologists, Towards Safer Childbirth: Minimum Standards for the Organisation and delivery of Care in Labour. London: RCOG Press https://www.rcog.org.uk/globalassets/documents/guidelines/wprsaferchildbirthreport2007

Maxwell, C. (2019). ‘The Midwife Effect’, Public Health England. Available at: https://vivbennett.blog.gov.uk/ [Accessed: 02 February 2021].

Niewehuisze, M and Leahy-Warren, P. (2019) ‘Women’s empowerment in Childbirth and pregnancy. A concept analysis’. Available at: https://sciencedirect.com [Accessed: 18 January 2021].

Framework for Maternity Services (2016) ‘Communication’, Standard 22.

Healthcare Safety Investigation Branch. (2019) [Online]. Available at: https://www.hsib.org.uk/investigations- cases/final-report/ [Accessed 25 January 2020].

Latent phase of labour guideline Royal Berkshire Hospital. Available:https://www.RoyalBerkshire.nhs