Pharmacist clinical office:
Tel: 0141 211 6613 (46613) or 0141 211 6561 (46561)
Welcome to the Right Decision Service (RDS) newsletter for April 2024.
Tactuum has been working hard to address the issues experienced during the last week. They have identified a series of three mitigation measures and put the first of these in place on Friday 3rd May. If this does not resolve the problems, the second mitigation will be actioned, and then the third if necessary.
Please keep a lookout for any slowing down of the system or getting locked out. Please email myself, mbuchner@tactuum.com and onivarova@tactuum.com if you experience any problems, and also please raise an urgent support ticket via the Support Portal.
Thank you for your patience and understanding while we achieve a full resolution.
A rotating carousel presenting some of the key RDS tools and capabilities, and an editable slideset, are now available in the Resources for RDS providers section of the Learning and Support toolkit.
The redesign of RDS Search and Browse is still on-track for delivery by mid-June 2024. We then plan to have a 3-week user acceptance testing phase before release to live. All editors and toolkit owners on this mailing list will be invited to participate in the UAT.
The archiving and version control functionality is also progressing well and we will advise on timescales for user acceptance testing shortly.
Tactuum is also progressing with the deep linking to individual toolkits within the mobile RDS app. There are several unknowns around the time and effort required for this work, which will only become clear as the work progresses. So we need to be careful to protect budget for this purpose.
These have all been compiled and effort estimated. Once the redesign work is complete, these will be prioritised in line with the remaining budget. We expect this to take place around late June.
Many thanks to those of you completed the value and impact survey we distributed in February. Here are some key findings from the 65 responses we received.
Figure 1: Impact of RDS on direct delivery of care
Key figures
Figure 2 shows RDS impact to date on delivery of health and care services
Key figures
These data show how RDS is already contributing to NHS reform priorities and supporting delivery of more sustainable care.
Saving time and money
Quality assurance and governance
Service innovation and workforce development
A few examples of toolkits published to live in the last month:
Some of the toolkits the RDS team is currently working on:
Please contact his.decisionsupport@nhs.scot if you would like to learn more about a toolkit. The RDS team will put you in touch with the relevant toolkit lead.
Thanks to all of you who have responded to the retrospective quality audit survey and to the follow up questions. We still have some following up to do, and to work with owners of a further 23 toolkits to complete responses. An interim report is being presented to the HIS Quality and Performance Committee.
Eight clinical services and two public library services are undertaking tests of change to implement the Being a partner in my care app. This app aims to support patients and the public to become active participants in Realistic Medicine. It has a strong focus on personalised, person-centred care and a library of shared decision aids, as well as simple explanations and videoclips to help the public to understand the aims of Realistic Medicine. The tests of change will inform guidance and an implementation model around wider adoption and spread of the app.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
Pharmacist clinical office:
Tel: 0141 211 6613 (46613) or 0141 211 6561 (46561)
Pharmacy dispensary
Opening hours 08:30-16:30
Tel: 0141 211 3663 (33663)
Email: GRH.pharmacy@ggc.scot.nhs.uk
Pharmacist clinical office:
Tel: 0141 211 3666 (33666)
Learning Disabilities:
Tel: 0141 211 3508 (33508)
Pharmacist clinical office:
Tel: 01475 504566
Pharmacy dispensary
Opening hours 08:30-16:30
Tel: 0141 211 6525 (46525) or 0141 211 6524 (46524)
Clozapine enquiries: 0141 211 1366 (41366)
Email: leverndale.pharmacy@ggc.scot.nhs.uk
Pharmacist clinical office:
Tel: 0141 211 6613 (46613) or 0141 211 6561 (46561)
Forensic
Tel: 0141 232 6522 (16522)
Learning Disabilities:
Tel: 0141 232 3508 (33508)
Pharmacy dispensary
Opening hours 13:00-16:30
Tel: 0141 355 1854
Email: Stobhill.MentalHealthPharmacy@ggc.scot.nhs.uk
Pharmacist clinical office:
Tel: 0141 232 0644
Rowanbank Clinic (Forensic):
Tel: 0141 232 6522 (16522)
Pharmacist clinical office:
Tel: 0000 000 0000
An out of hours service is available outwith normal opening hours. This service provides clinical advice and facilitates access to medicines out of hours. Doctors on call or duty nurse page holder only may contact this service. Contact the on call pharmacist via switchboard. The on-call pharmacist will exercise their discretion in determining whether a supply is necessary.
NB: Passes and discharges are not emergency items