Welcome to the Right Decision Service (RDS) newsletter for April 2024.
Tactuum has been working hard to address the issues experienced during the last week. They have identified a series of three mitigation measures and put the first of these in place on Friday 3rd May. If this does not resolve the problems, the second mitigation will be actioned, and then the third if necessary.
Please keep a lookout for any slowing down of the system or getting locked out. Please email myself, mbuchner@tactuum.com and onivarova@tactuum.com if you experience any problems, and also please raise an urgent support ticket via the Support Portal.
Thank you for your patience and understanding while we achieve a full resolution.
A rotating carousel presenting some of the key RDS tools and capabilities, and an editable slideset, are now available in the Resources for RDS providers section of the Learning and Support toolkit.
The redesign of RDS Search and Browse is still on-track for delivery by mid-June 2024. We then plan to have a 3-week user acceptance testing phase before release to live. All editors and toolkit owners on this mailing list will be invited to participate in the UAT.
The archiving and version control functionality is also progressing well and we will advise on timescales for user acceptance testing shortly.
Tactuum is also progressing with the deep linking to individual toolkits within the mobile RDS app. There are several unknowns around the time and effort required for this work, which will only become clear as the work progresses. So we need to be careful to protect budget for this purpose.
These have all been compiled and effort estimated. Once the redesign work is complete, these will be prioritised in line with the remaining budget. We expect this to take place around late June.
Many thanks to those of you completed the value and impact survey we distributed in February. Here are some key findings from the 65 responses we received.
Figure 1: Impact of RDS on direct delivery of care
Key figures
Figure 2 shows RDS impact to date on delivery of health and care services
Key figures
These data show how RDS is already contributing to NHS reform priorities and supporting delivery of more sustainable care.
Saving time and money
Quality assurance and governance
Service innovation and workforce development
A few examples of toolkits published to live in the last month:
Some of the toolkits the RDS team is currently working on:
Please contact his.decisionsupport@nhs.scot if you would like to learn more about a toolkit. The RDS team will put you in touch with the relevant toolkit lead.
Thanks to all of you who have responded to the retrospective quality audit survey and to the follow up questions. We still have some following up to do, and to work with owners of a further 23 toolkits to complete responses. An interim report is being presented to the HIS Quality and Performance Committee.
Eight clinical services and two public library services are undertaking tests of change to implement the Being a partner in my care app. This app aims to support patients and the public to become active participants in Realistic Medicine. It has a strong focus on personalised, person-centred care and a library of shared decision aids, as well as simple explanations and videoclips to help the public to understand the aims of Realistic Medicine. The tests of change will inform guidance and an implementation model around wider adoption and spread of the app.
With kind regards
Right Decision Service team
Healthcare Improvement Scotland
This is a website developed by the NHS to offer information, advice and support on recovery after intensive care.
This is a website with videos and information to raise awareness of what delirium is and help older people and those around them with how to deal with it.
European Delirium Association resources
Critical Illness, Brain Dysfunction and Survivorship (CIBS) Center
This is a patient information leaflet developed by Healthcare Improvement Scotland in collaboration with NHS boards.
This is a patient information leaflet on the effects of delirium, treatment and what happens afterwards. It also includes patient experiences.
Alzheimer Scotland ‘Getting to Know Me’
The 'Getting to Know Me’ form was designed for patients with dementia. It is completed with information about the person’s likes and dislikes and needs and is held with the patient notes to allow staff to provide the best care possible.
This web-based leaflet describes the symptoms of delirium and gives suggestions of what carers can do to help a person with delirium.
This web-based leaflet focuses on delirium occurring towards the end of life. It describes causes, and offers advice on what carers can do and when to seek expert help.
This leaflet provides advice on when to contact a GP or phone an ambulance if someone is showing signs of delirium.
Royal College of Psychiatrists
This leaflet provides information on signs and symptoms, treatment and what may happen after a person has had delirium.
SIGN patient information 'Booklet on Delirium'
SIGN patient versions of guidelines are documents that ‘translate’ guideline recommendations and their rationales, originally developed for healthcare professionals, into a form that is more easily understood and used by patients and the public.
Alzheimer Scotland
Telephone: 0808 808 3000
email: helpline@alzscot.org
This helpline provides information and emotional support to people with dementia, their families, friends and professionals.
Dementia UK
Telephone: 0800 888 6678
This helpline is available to support to carers or anyone with dementia.
Risk Reduction and Management of Delirium (SIGN)